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Emergencies
If you need urgent medical advice during surgery hours, please phone the surgery on 01623 528748. Please be prepared to give some information to the receptionist.

If you need to see a doctor urgently when the surgery is closed please phone the surgery on the usual number and follow the instructions

Appointments
Please call our main switchboard number on 01623 528748 to book an appointment at the surgery – telephone lines open at 8.30 am.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

green pillsHow to get a prescription

If you think you may need a prescription medicine, please make an appointment with the doctor. Our nurse practitioner can also issue prescriptions for common ailments. If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription after a telephone consultation. Please ask the receptionist. Your local pharmacist should be able to give you advice for non-prescription medication.

How to get a repeat prescription

We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor (or nurse practitioner) will decide who can have a repeat prescription. From time to time we will ask you to see your doctor or the nurse practitioner to review your medication. We do this to monitor your illness and medication.

You can ask for a repeat prescription: by post, by fax (01623 528747) or by dropping your request into the collection box in the surgery reception.

You can also order repeat prescriptions online – ask at reception for details and for a unique username and password.

pill Click Here to order your repeat prescription online

If none of these options are possible, you can also telephone our dedicated prescription line on 01623 528744 from 1pm to 3pm daily. Wherever possible please give the exact drug names when ordering.

Please allow at least 48 hours before collection of your prescription, to allow sufficient time for safety reviews to be carried out by our clinical team